Mental Health at Work – What Every Manager Should Know

"I Want to Help, But I Don’t Know How."

Marc, a dedicated manager at a mid-sized company, once confided in HR, "I want to help, but I don’t know how." He had noticed one of his team members gradually withdrawing, missing deadlines, and showing subtle signs of disengagement. Despite his genuine concern, Marc felt unequipped to address the situation. His uncertainty is a common challenge for managers who aren’t trained therapists but still play a crucial role in supporting their employees’ mental health.

Determined to make a change, Marc began educating himself about mental health at work. He learned that while managers don’t have to solve every personal issue, they do need to be aware of the signs and ready to offer support. He discovered that a sudden change in mood, performance, or engagement can be a red flag, and even a simple, genuine check-in can open the door to meaningful conversation. Marc started incorporating brief one-on-one meetings into his routine, beginning each session by asking, "How are you doing? Is there anything I can do to support you?" This approach not only helped him identify issues early but also made his team feel seen and valued.

Creating a safe space became another priority. Marc worked with HR to establish a culture where employees could speak openly about their mental health without fear of judgment or negative repercussions. He encouraged his team to take breaks, prioritize their well-being, and even share experiences in a supportive setting. Over time, his team began to respond positively; one employee, who had previously been reticent and withdrawn, eventually expressed that knowing someone cared made a huge difference. The small, compassionate actions taken by Marc led to a more connected and resilient team, with improved productivity and a renewed sense of community.

Marc’s journey underscores the powerful impact that informed, empathetic leadership can have on workplace culture. By recognizing the signs of mental health struggles, checking in with genuine empathy, and fostering an environment where open dialogue is encouraged, managers can make a significant difference in their employees’ lives. It’s not about having all the answers; it’s about being willing to listen and act when it matters most.

At Hyman Consulting, we’re committed to helping leaders like Marc build the skills they need to support their teams effectively. If you’re ready to learn how to create a workplace where mental health truly matters, contact us at info@hymanconsultinggroup.com or visit www.hymanconsultinggroup.com. Let’s work together to build a culture of care, where every employee feels valued and empowered to thrive.